Website: https://www.rpasoft.ai/

About this role

Responsibilities of an RPA Business Analyst

1. Process Identification & Assessment

• Analyze existing business processes to identify automation opportunities.
• Assess feasibility based on complexity, standardization, volume, and ROI.

2. Requirement Gathering

• Work with process owners and SMEs (Subject Matter Experts) to gather detailed process requirements.
• Translate business needs into functional and non-functional requirements.

3. Process Documentation

• Create process maps, PDDs (Process Design Documents), and user stories.
• Use tools like Microsoft Visio, Lucidchart, or BPMN tools for visual representations.

4. Solution Design & Validation

• Collaborate with RPA developers to design automation workflows.
• Participate in solution reviews and help validate that the bot meets the original requirements.

5. Stakeholder Management

• Act as the liaison between technical teams and business units.
• Communicate progress, risks, and changes to all stakeholders.

6. Testing & Deployment Support

• Assist in UAT (User Acceptance Testing).
• Ensure process accuracy and performance before go-live.

7. Post-Deployment Support

• Monitor bot performance.
• Gather feedback and suggest improvements.

Tools and Technologies

• RPA Platforms: UiPath, Blue Prism, Automation Anywhere, Power Automate
• Process Modeling: BPMN tools, Visio, Lucidchart
• Project Management: JIRA, Trello, Confluence
• Documentation: Word, Excel, PDD templates
• Analytics/BI: Power BI, Tableau (for impact analysis)

Skills Required

• Strong analytical and problem-solving skills
• Knowledge of business processes across industries
• Understanding of RPA tools and capabilities
• Experience with Agile/Scrum methodologies
• Good communication and stakeholder management
• Familiarity with SDLC and process improvement frameworks (Lean, Six Sigma)